Support Specialist (Voice) - AML & Fraud

Job Title: Support Specialist (Voice) – AML & Fraud

Location: Malad, Mumbai (In-office)

Salary: Up to ₹7 LPA

Shift: Uk Shift / Rotational Shifts

Company Overview

Join a dynamic financial services organization dedicated to maintaining the highest standards of security and compliance in the banking industry. We are looking for motivated individuals to help protect our customer base and ensure all operations adhere to strict regulatory guidelines.

Role Summary

We are hiring a Support Specialist for an Inbound Voice process focused on financial crime prevention. You will be the primary contact for customers with inquiries regarding account security, transaction monitoring, and potential fraud alerts. This role requires excellent communication skills and a strong background in banking compliance to handle sensitive customer situations effectively.

Key Responsibilities

Inbound Voice Support: Handle hi...