Job Description
Customer Support Expert
The ideal candidate excels at delivering top-notch customer experiences and proactively resolves issues. They will be responsible for converting customers into loyal advocates.
Responsibilities:
- Communicate with customers via phone, email and chat to ensure timely issue resolution.
- Foster strong relationships by providing knowledgeable answers to product-related questions about pricing and availability.
- Collaborate with internal departments to meet customer needs and exceed expectations.
- Prioritize tasks effectively while maintaining accurate data entry across various platforms.
- <&-li;At least 1-3 years of relevant work experience demonstrating excellent communication skills.&-li;&-liAbility to multitask, organize, and prioritize work efficiently.
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