Support Worker

Support Worker 

Location: Tweed Heads

Multiple Permanent Part-Time Positions Available (48-64 hours per fortnight)

About Us:

At New Horizons, we are passionate about creating a unified organisation where our teams work seamlessly together to deliver exceptional outcomes. With over 55 years of experience, New Horizons is a leading provider of Disability, Aged Care, and Community Support Services, committed to empowering individuals to live their best lives! Did you know our CEO Luke Buckley started out as a Support Worker with us 15 years ago? That’s proof your career can go anywhere here. We invest in your future with ongoing training and mentoring, clear career advancement pathways, opportunities to specialise in Aged Care and Disability Support, and a rewards and recognition program that celebrates your wins. 

About the role:

This is a Permanent Part-Time Position for Support Workers based in Tweed Heads. We are recruiting across our local Supported Independent Living Programs. This role involves supporting people living with disability to live and recover within the community in the way that they want to. We strongly encourage individuals with lived experience of disability, or caring for people with a disability to apply. We empower our customers by supporting them to build independence, identify and achieve goals, engage in activities of daily life, and encourage genuine connections within the community, with a focus on wellness and re-ablement. To work with us you have a positive, authentic, inclusive personality which you bring to work with you every day!

 
About you: 

- Minimum Cert III in Disability, Mental Health, Peer Work, Individual Support or equivalent.
- Valid NSW Drivers License (Class C), with ability to drive large cars and/or vans.
- Australian Police Check, NSW WWCC and NDISWC or willingness to obtain before commencing the role.
- A strong set of values that guides your work, incorporating our organisational values of Passion, Integrity and Respect. 
- Great computer skills with proven ability to use Microsoft Office and customer relationships management systems. 

Your responsibilities:
- Collaborate with customers to develop individualised person-centered support plans that incorporate their identified wellbeing needs, strengths, and their goals. 
- Provide support to customers to improve their independence by assisting with skill development, transport, social activities, supporting with finances, attending appointments, cooking, medication and personal care, as well as other support as required. 
- Support and encourage our customers to participate in activities of their choice, such as; social, leisure, sporting, educational, and employment activities. 
- Keep customer records up to date on a daily basis using online systems and electronic databases. 
- Develop and maintain professional relationships and networks with customers, families, caregivers and key stakeholders. 
- Support customers to navigate the sector to access any additional service they may require. 
- Seek innovative ways to enhance the recovery journey and overall customer experience with New Horizons. 
What’s in It for You?
- Professional Development: Opportunities for continuous learning and career growth.
- Supportive Team Environment: Work with a collaborative and motivated team.
- Innovative Culture: Be part of a forward-thinking organisation that values creativity and innovation.
- Flexible Work Arrangements: Enjoy a balance between work and personal life.
- Community Engagement: Make a positive impact in the local community.
- Diverse and Inclusive Workplace: Work in an environment that values diversity and inclusion.

Why Join New Horizons?
We’re committed to creating a workplace that supports your growth, work-life balance, and overall well-being. Here’s what you’ll enjoy:
- Above the award pay, penalty rates & great benefits.
- Not for Profit Salary Packaging: Pay less tax and maximize your take-home pay!
- Fitness Passport
- Clinical Supervision & Peer Support: A collaborative environment to thrive professionally.
- Development Opportunities: Build your skills through internal and external training.