Surveillance Controller

We areworking with a leading B2B solution provider who are looking to recruit a Surveillance Controller for their Gaming studios in Bogota, Colombia.

Location: Bogota, Colombia

Employment type: Full-time

DUTIES AND RESPONSIBILITIES

• Monitor live operations in real time to identify irregular or high-risk activity.
• Ensure compliance with security protocols, operational standards, and fairness in processes.
• Detect and escalate unusual patterns, behaviors, or technical concerns according to internal procedures.
• Collect and consolidate monitoring data for analysis and reporting.
• Collaborate with risk, compliance, and operations teams to evaluate potential threats and maintain integrity of operations.
• Prepare clear reports on trends, irregularities, or emerging risks.
• Maintain strict confidentiality and uphold professional integrity.
• Communicate findings effectively with internal teams...