Job Description

Swedish Speaking Customer Service Representative for Booking

This range is provided by TP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Job responsibilities:

As a customer support advisor for Booking you will be in charge of understanding and identifying customer needs. You will be listening, responding and mediating between our international travellers and accommodations suppliers from all over the world, always ensuring a high level of customer service.

Clarifying inquiries about service, payment and technical requirements, providing accurate information and following set processes, via email and phone.

Requirements

  • Swedish: C2 level and advanced English
  • Excellent communication and inter‑personal skills both written and spoken
  • PC skills: Office 365, CRM Database, and other internal platforms
  • A problem‑solving and ...

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