Swedish Speaking Customer Service Subscription-Based Services

Mercier Consultancy MD is pleased to present an exciting opportunity for Swedish Speaking Customer Service Representatives specializing in Subscription-Based Services. This role is based in beautiful Greece and is perfectly suited for individuals who are enthusiastic about customer service and are looking to join a vibrant team in a stunning location. As a representative, you will assist customers with their subscriptions, providing excellent support while communicating in Swedish.

Key Responsibilities

• Manage inquiries related to subscription services via phone, email, and chat in Swedish
• Provide information about subscription plans, pricing, and benefits to customers
• Assist customers with subscription management, including upgrades, downgrades, and cancellations
• Resolve issues and inquiries effectively, ensuring a high level of customer satisfaction
• Document customer interactions in the CRM system to maintain accurate records <...