Job Description

Location:
Sofia, Bulgaria

Work Model:
Hybrid

Working Hours:
Monday – Friday | 10:00 – 19:00

Employment Type:
Full-time

Role Overview

We are looking for a
Swedish-speaking Travel Support Representative
to join our customer-focused team supporting a global travel marketplace. In this role, you will assist travelers throughout their journey by providing high-quality support related to flights, accommodation, car rentals, and other travel services.

This is an excellent opportunity for candidates who enjoy helping people, have strong communication skills, and are looking for a stable role with standard working hours and a healthy work-life balance.

Responsibilities

  • Handle customer inquiries via inbound and outbound calls, email, and chat
  • Provide accurate information and effective solutions related to travel services
  • Ensure customer satisfaction by addressing concerns with empathy and professi...

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