Job Description

POSITION SUMMARY:

The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk / Switchboard.

ESSENTIAL FUNCTIONS:

  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Answers and directs incoming phone calls in a prompt, friendly and outgoing manner.
  • Handles customer and associate questions and requests.
  • Distributes applications to prospective new associates.
  • Coordinates and schedules appointments for Management.
  • Files, copies and performs other clerical assignments as needed.
  • Maintains associate bulletin boards; insures they are current; posts schedules.
  • Remains familiar with store layout.
  • Remains knowledgeable of all product.
  • Remains aware of advertised sales, special events and store layout.
  • Keeps work area clean, neat and well stocked with supplies.<...

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