Job Description

Employment Opportunity

Switchboard Operator




Job Description:

VIA Visually Impaired Advancement is seeking a part time Switchboard Operator to work 16 hours per week. This position is primarily responsible for answering external and internal calls at the Buffalo VA hospital.


Shift times may include daytime, evening, weekend and overnights. Ability to work holidays as scheduled. Applicants will be expected to maintain flexibility in scheduling to the extent practical to meet the needs of a 24 hour switchboard.


Essential Functions:
• Direct callers to desired area
• Execute hospital emergency codes
• Contact on-call physicians, medical and surgical teams, and key hospital staff
• Provide communication support to hospital staff
• Provide patient information as requested
• Provide general information to all patients, visitors, and VA staff



Competencies:

• D...

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