Switchboard Telephonist

Job overview

There are two positions available: 1 x 15 hours (8 shifts over 4 weeks) and 1 x 16.875 hours (9 shifts over 4 weeks)

We are currently looking for enthusiastic individuals to join the Trust's Grimsby Switchboard team.

The post holders will be responsible for handling all telephone calls through a busy switchboard as part of a team of patient-focused Telephonists within the Trust, ensuring the service supplied by the switchboard is provided to an acceptable standard. Enquires will come from the general public and all levels of staff. The post holders will handle emergency calls and alarm systems. The post holders must have excellent communication and interpersonal skills, be able to multi-task under pressure and have a basic comprehension of IT. The post requires the ability to concentrate for long periods of time and the flexibility to work at short notice for the need of the service.

Main duties of the job