Job Description
Job Description
Insight Global is seeking an Operations Engineer, you will support and operate the systems that power DocuSign’s global platform. You’ll work closely with experienced engineers to monitor system health, resolve operational issues, and help improve the reliability, scalability, and efficiency of our infrastructure.
What You'll Do:
-Operate & Monitor Systems: Monitor system health and performance, respond to alerts, and help resolve operational issues to ensure reliable service delivery.
-Incident & Issue Support: Assist with troubleshooting production issues and escalating appropriately when needed.
-Operational Execution: Perform routine operational tasks such as software updates, system patching, and user access management.
-Documentation & Runbooks: Create and maintain clear technical documentation, including runbooks and standard operating procedures (SOPs).
-Automation Support: Identify opportunities for automation and contribute to script...
Insight Global is seeking an Operations Engineer, you will support and operate the systems that power DocuSign’s global platform. You’ll work closely with experienced engineers to monitor system health, resolve operational issues, and help improve the reliability, scalability, and efficiency of our infrastructure.
What You'll Do:
-Operate & Monitor Systems: Monitor system health and performance, respond to alerts, and help resolve operational issues to ensure reliable service delivery.
-Incident & Issue Support: Assist with troubleshooting production issues and escalating appropriately when needed.
-Operational Execution: Perform routine operational tasks such as software updates, system patching, and user access management.
-Documentation & Runbooks: Create and maintain clear technical documentation, including runbooks and standard operating procedures (SOPs).
-Automation Support: Identify opportunities for automation and contribute to script...
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