System Administrator

Role Overview

The EL1 ICT Systems Administrator / Cloud & Identity Specialist will provide Level 2 and Level 3 systems administration and technical support across a complex enterprise ICT environment encompassing Desktop Support, Infrastructure Services, and Cloud platforms .

The role supports a modern digital workplace using Microsoft 365, Microsoft Azure, Amazon Web Services (AWS), Azure Virtual Desktop (AVD) , and contemporary endpoint, identity, and security technologies. The position requires strong hands-on technical capability, the ability to resolve complex issues, and effective engagement with internal stakeholders and external vendors.

Key Duties and Responsibilities

Cloud, Infrastructure & Platform Support

• Administer, configure, monitor, and support Microsoft 365, Microsoft Azure, and AWS environments.
• Support Azure Virtual Desktop (AVD) and associated Microsoft cloud services....