System Administrator

System Maintenance and Configuration:

• Install, configure, and maintain hardware and software for the organization's infrastructure.
• Monitor system performance to ensure everything runs smoothly and securely.
• Regularly update systems to provide necessary patches and upgrades.

Network Management:

• Manage network servers and technology tools.
• Set up user accounts and workstations.
• Monitor network performance and integrity.

Security:

• Ensure security through access controls, backups, and firewalls.
• Frequently review security protocols and make adjustments as needed.
• Respond to and resolve help desk requests.

Data Management:

• Oversee data storage solutions and database systems.
• Ensure data recovery and backup procedures are in place and functioning correctly.
• Manage and store backups.

Troubleshooting and Support:

• Troubleshoot issues and outages.
• Upgrade systems with new releases and models.
• Provide technical support and training to other employees.

Documentation and Policy Development:

• Develop expertise to train staff on new technologies.
• Build an internal wiki with technical documentation, manuals, and IT policies.
• Document system performance and plan for future upgrades.

Collaboration and Communication:

• Work closely with IT project managers and other technical staff.
• Collaborate with other departments to understand their technical needs and implement IT solutions.
• Report regularly on operation status.

Job Requirements

• Degree/Diploma in Computer Science/Information Technology.
• Basic knowledge of computer networks/infrastructure.
• Strong analytical and problem-solving skills.
• Good understanding and possess troubleshooting know-how on IT infrastructure and software.
• Able to handle sensitive information confidentially.
• Minimum 2 years of experience in a similar field.
• Strong knowledge of MS 365 and Azure.