System Analyst

About The Role

Key Responsibilities

• Design and Develop OOTB and custom application on ServiceNow platform with primary focus on HRSD development
• Responsible for design and architect of HRSD application like HR case management, Enterprise On-boarding , HR integrations, Employee centre , HR taxonomy(etc.
• Work closely with the user experience and platform team to create and enhance HRSD Employee portal and mobile application.
• The developer will be involved in developing and maintaining Processes on ServiceNow platform and will need excellent knowledge of Service Portal setup, JavaScript, HTML, CSS. jQuery, AJAX, angular.js etc.
• Testing of new and existing functionality
• Documentation of new and existing process
• Training of end users

Experience and Skills Required :• About 4-7 years of experience in developing application using ServiceNow platform Development & administration )
• Expertise with ServiceNow Human Resource Service Delivery application in the area of HR case management , HR lifecycle events(On-boarding , offboarding etc etc), Employee Centre.
• Extensive experience creating custom Widget using html, CSS, bootstrap , AngularJS etc
• Experience with Now mobile app.
• Experience in extensive cross-browser testing and support.
• Hands on ServiceNow integration experience using Web Service, SOAP /REST.
• Practical experience of servicenow integration with ERP systems like Oracle Cloud
• An appreciation of supporting production systems and end users.
• Passion to work in Enterprise Applications area.
• Exceptional problem-solving skills, strong analytical & debugging skills.
• Understanding of software development processes Additional Information Nice to Have :• ServiceNow certified HR Implementation Specialist
• Experience with other ServiceNow applications like ITSM , SAM, Now Platform.
• Adherence to agile development methods like SCRUM