System Engineer (Audio Visual)

Overview

Provide onsite technical support and troubleshooting for a wide range of workspace technologies, including audiovisual equipment (projectors, displays, sound systems) and video conferencing solutions.

Responsibilities

• Assist customers with setting up and utilising video conferencing solutions, including audio and video configurations, screen sharing, and troubleshooting connection issues.
• Conduct regular inspections and maintenance of audiovisual equipment and video conferencing systems to ensure optimal performance and minimize downtime.
• Collaborate with cross-functional teams to resolve complex technical issues related to audiovisual equipment and video conferencing systems, ensuring seamless virtual meetings and presentations.
• Respond promptly to customer inquiries, identify issues, and provide effective solutions while maintaining a high level of professionalism and customer satisfaction.
• Document all ...