Job Description

Computer Land Malaysia is currently building a team of highly qualified consultants and engineers, who have broad experience in state-of-the-art technology solutions, as well as in-depth understanding of the underlying business issues that drive such initiatives.

Additionally, we seek to hire only those staff members who possess the unique combination of technical proficiency, initiative, and β€œpeople skills.” These professionals will be trained extensively, to ensure that all of our customers receive the kind of professional, customized, and personal experience they deserve.

Requirements

  • Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelors Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
  • At least 2+ years of working experience in the related field is required for this position.
  • Preferably Senior Executives specializing in IT/Computer - Network/System/Database Admin or equivalent.

Responsibilities

  • Providing technical assistance, support resolution and professional consultation to all customers.
  • To provide technical support, system maintenance and hardware installation for contract maintenance customers.
  • To complete project implementation, configuration, upgrading, troubleshooting, and performance monitoring.
  • Providing technical and professional assistance to sales personnel to meet the customer\'s requirements.
  • The applicant must initiate and solve complex technical issues, adhere to the provided Service Level Agreements.
  • Participate and work closely within the department and also across the entire team and company.
  • Work as a team player within the company and with partners & principals and customers.
  • In addition to maintaining customer relationships, IT is also expected to develop and maintain good relationships with IT vendors, contractors and distributors.

Benefits

  • Health Benefits
    • Health Insurance
    • Annual Medical Check-up Allowance
    • SOCSO
  • Financial Benefits
    • Annual Salary Increment
    • Transportation allowances, parking reimbursement
    • Employee discount on company products/services
    • EPF
  • Paid Time Leave
    • More than 14 annual leave
    • Maternity, Compassionate, Parental, Marriage and Birthday leave
    • Public Holiday Substitution
  • Additional Benefits
    • Professional Career Development (training programs, workshops, conferences to enhance skills)
    • Company Activities (team building, outings, social gatherings)
    • Company Trip
    • Staff Appreciation & Rewards
    • Nearby public transportation (MRT, LRT, Bus stations)

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