System Engineer – Technical Support | Advance Your Career in a Global MSP

Overview

Title: System Engineer – Technical Support | Advance Your Career in a Global MSP

About the Opportunity: Are you ready to take your IT career to the next level? As a System Engineer , you’ll provide expert end-user support, troubleshoot technical issues, and ensure seamless IT operations for clients across the US, EMEA, and Australia. At our MSP, we invest in your growth—offering exposure to advanced technologies, cross-border collaboration, and clear pathways to senior technical and leadership roles.

Responsibilities

• Act as the primary contact for client IT support requests via phone, email, or chat.
• Maintain, troubleshoot, and optimize Windows OS, Microsoft 365 apps, and desktop applications.
• Resolve network connectivity and Active Directory issues in a timely manner.
• Take ownership of issues and ensure resolution within SLAs.
• Collaborate with international teams, sh...