System Operations Support

The Operations Support Specialist is responsible for providing technical and administrative support for the day-to-day operations of the business. To be responsible for troubleshooting and resolving technical issues, ensuring the smooth operation of systems and processes, and providing administrative support.

Specific Roles and Responsibilities

• To manage our menu integration, menu structuring & other backend responsibilities.
• To maintain a track record of product management and a broad knowledge of softwares like Revel/ Grubtech/ Deliverect.
• To optimize operational processes and procedures for maximum efficiency while maintaining quality standards.
• To assist with the implementation of new processes and procedures.
• To track and report on the operational performance of all our marketing platforms.
• To maintain policy and procedure documents related to all our marketing aggregators.
• To monitor system performan...