System & Process Supervisor

As a Systems & Process Supervisor, You will support site operations to maintain stock accuracy, optimise space and capacity and drive On-Time In-Full (OTIF) performance. This is a hands-on role combining system ownership, process improvement and frontline support across the distribution centre.

Key responsibilities:

• Act as the WMS super-user: configure and maintain the system to support accurate stock records, space optimisation and efficient planning.
• Support site coordination for WMS changes and enhancements from central IT; test and validate UAT scripts and support deployments.
• Provide day-to-day triage and first-line support for WMS queries; log and escalate defects to IT and follow through to resolution.
• Deliver WMS training and refresher sessions for new starters and existing employees.
• Monitor and validate item master data and perform corrective actions to resolve c...