Job Description

Position

: Full time – permanent

Location: Gatwick / Hybrid

Are you looking to develop a career within IT as a System Support Engineer? Are you a self-starter with experience troubleshooting Windows 10 & 11, Microsoft, hardware, networks and administrating Entra ID (Azure ID) and Active Directory?

If so, we have an exciting opportunity within our IT Operations team, reporting directly to the System Support Manager. You will be responsible for dealing with technical support requests from all users within the business, liaising with other System Support Engineers and assisting with the maintenance and security of our network. You will work within our ticketing system triaging, troubleshooting and directing requests as required.

What you’ll be doing:

  • Providing support to help users solve technical issues with their computers, both hardware and software and ensuring support requests are handled in an effective and e...

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