SYSTEM SUPPORT ENGINEER

Responsible to provide software support installed at various sites and maintain know how and knowledge of the WM, AM and SPOC. He shall ensure adherence to all the relevant instructions and standards of and will at all times act to improve the project benefit.

Key Responsibilities:

1. Provide support to Java-based system to customers at various sites
2. Handle and respond to customers’ difficulties and requests
3. Develop enhancements/change orders based on customer new requirements
4. Involved in new project implementation if required
5. Willing to perform 24/7 support to customer
6. Overtime is requiredwhen there are any support calls during non-working hours.
7. Willing to travelto China (e.g. Beijing, Hong Kong, Shanghai, etc.), Korea, Japan to support customers at site

Essential Skills:

1. Java Programming
2. J2EE / JEE / EJB / JSF
3. Oracle/MS SQL Database (added advantage)
4. Basic ad...