Job Description

Looking for a New Challenge? Join Us as We Expand Globally!

As we continue our global business expansion, we’re on the lookout for talented individuals who are motivated to support our strategic goals and initiatives. Join a team that values innovation and growth.

What you’ll be working on:

  • System & Product Support
    • Handle tickets related to CRM usage and system issues
    • Troubleshoot user issues related to: Leads, accounts, and client profiles; KYC status and onboarding flows; Clients setups; Reports and dashboards
    • Escalate complex issues to Product Owners, vendors, or technical teams
  • Basic Configuration & Maintenance
    • Perform basic CRM configurations
    • User roles and permissions
    • Simple workflow rules
    • Status updates and data corrections
    • Assist with routine system checks to ensure data accuracy and stability
  • User Support ...

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