Systems Administrator

IT Infrastructure & Support Specialist

 Teesside

We're looking for an experienced IT Infrastructure & Support Specialist to join our team at our Teesside facility. This hybrid role combines hands-on technical support with systems and infrastructure management, making it ideal for someone who enjoys variety, problem-solving, and working closely with end users and stakeholders.

You'll play a key role in keeping our IT environment secure, resilient, and running smoothly while also supporting colleagues with day-to-day technical needs and larger project work.

What You'll Be Doing

• Providing advanced technical support via help desk tickets, phone, email, and in-person requests
• Managing, configuring, and supporting end-user devices (desktops, laptops, printers, peripherals, and mobile devices)
• Administering Active Directory (users, groups, permissions, devices)
• Supporting and maintaining Microsoft-based environments, includ...