Job Description

General Function

The Systems Administrator I will provide entry-level system support including, planning, deploying, troubleshooting and maintenance in all aspects of the infrastructure environment. The Systems Administrator I will be required to perform entry level to mid-level technical and administrative tasks. This candidate will be performing duties within the scope of Central Piedmont’s policy and procedures.

This position will contribute to a safe and inclusive working environment with respect for a diversity of
backgrounds and ableness.

Characteristic Duties and Responsibilities

● Ensuring the security and efficiency of IT infrastructure

● Monitoring system performance and troubleshooting issues

● Collecting and analyzing data to forecast infrastructure system needs before issues arise

● Identifying issues and implementing plans for remediation before the issues negatively impact the business.

● Performing Active Directory Administration tasks

● Performing Software Updates (Windows and other 3rd party software)

● Installing and configuring software and hardware on physical and virtual systems

● The ability to read and write instructions, see, hear, operate a computer, comprehend, and then carry out directives when instructed

● Ability to meet the physical and mental demands of the position

● The ability to work on-site

● Predictable, reliable, and prompt attendance

● Other duties as assigned

Knowledge, Skills, Abilities and Characteristics

● Proficient with Computer and Server Operating Systems in a virtual machine environment

● Proficient with the installation, configuration and troubleshooting of virtual computer systems

● Extensive knowledge and experience with Windows Server Operating Systems

● Extensive knowledge and experience with Active Directory

● Extensive knowledge and experience with storage, virtual machines or Cisco UCS equipment

● Monitoring, working tickets in the ticketing system and seeing them through to completion

● ‘How to’ documentation of Infrastructure procedures

● Handling emergent issues as they arise

● Server setup, deployment and maintenance

● Windows workstation and server patching

● Office 365 administration and maintenance

● Storage Administration

● VMWare Administration

● Citrix Server Administration

● Backup and Data Retention activities

● Assisting vendors and other 3rd parties with implementation of any professional service installations

MINIMUM QUALIFICATIONS

Minimum Requirements

● Associate Degree in IT or related field or higher

● At least 2 years of experience in the Information Technology field

● Industry certifications that demonstrate proficiency with Enterprise I.T. Infrastructure such as Cisco, Microsoft, CompTIA, etc.

● Certifications relevant to the items in Knowledge, Skills, Abilities and Worker Characteristics are preferred.

● ITIL Foundation certification is required (or should be obtained within 9 months of appointment).


REQUIRED DOCUMENTS

  • A completed Central Piedmont application must be completed on-line. During the on-line application process, applicants will be prompted to upload or build a cover letter and resume.
  • College transcripts (if required for the position) must be attached on-line in the "additional documents" section of the application process.
  • Applicants that do not have an electronic copy of their transcripts, or find the electronic copy is rejected on-line due to the file size, may fax their transcripts to (704) 330-6066 for attachment to the on-line application.
  • All applications must be received in the Human Resources office by 11:59 p.m. on the closing date posted to be guaranteed for consideration. Applications of qualified candidates received after this date may be considered at the discretion of the hiring manager.

    • CONDITIONS OF EMPLOYMENT

    Salary for this position is $47,817 - $74,118. Pay grade for this position is L. Initial placement for new employees is customarily at entry level through 25% percentile. Contract type is Professional. Ability to work a flexible schedule, which may include off-shift hours, evening and weekend assignments may be required of any position. All positions are subject to budget approval. Central Piedmont offers an excellent benefits package to full-time employees including Health, Dental, Vision, Retirement, Life Insurance, Flexible Spending Accounts, Education Benefits, Disability and more.

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