Systems Administrator Operations Support 9138-1412

Overview

HM Note: This onsite contract role is in-office at the manager's discretion and is rotational onsite work in Guelph, Ontario. Candidates resume must include first and last name.

Description

Deliverable – Infrastructure Services

Key Responsibilities

• End to End monitoring of OPS Services and underlying infrastructure like mainframes, UNIX, Windows servers, storage and network devices 24/7/365 to ensure these are available as per defined SLAs by taking prompt necessary actions or escalating to Tier 2/3 or vendors as needed. These services include critical, essential, time sensitive public facing applications, websites, systems, subsystems which are hosted in OPS Guelph, Kingston and regional data centres.
• Responding to high priority requests and incidents.
• Participate in system recovery and service restoration efforts and meetings.
• Provide operational system updates/upgrades, apply patches and ...