Job Description
• Troubleshooting application functionality, crash, and performance
• Investigate user performance and work with external teams to improve user experience
• Assist customers with Tier 2 incident resolution for Linux and Windows applications.
• Provide remote end-user desktop support
• Investigate user performance and work with external teams to improve user experience
• Assist customers with Tier 2 incident resolution for Linux and Windows applications.
• Provide remote end-user desktop support
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