Systems Administrator, Senior

Job Description:

Systems Administrator/Mission Support Operator - $10K Sign-on bonus

*Classified work and therefore must be on-site

Mission Support Operator (MSO) provides 24/7, 365, 12hrs shift, Tier 1/2 operational support to end customers and users in the field/worldwide.

• Monitor the performance and capacity of end-to-end IT computer systems using a variety of specialized software applications/tools.

• Triage hardware, software, and environmental faults, alerts or malfunctions.

• When an issue is identified, the MSO works to determine the cause of the problem, provide situational awareness and resolution to the user community.

• Serve as first responder and ‘one-stop shop' for all site issues, requiring a broad level of knowledge of high priority systems across a multi-...