Job Description

Responsibilities:

  • Administer, install and troubleshoot a variety of operating systems
  • Perform system maintenance tasks, such as system back-up, recovery and file maintenance
  • Schedule, install, and test system software upgrades
  • Configure software and resolve technical problems
  • Monitor and maintain software licensing and maintenance agreements
  • Perform a wide variety of functions across company infrastructure ranging from desktops, servers, datacenter and facilities, and IT services
  • Investigate and analyze incidents, perform diagnostic testing, and create solutions for company systems and infrastructure
  • Work inside and outside the organization to manage systems and incidents, along with monitoring the performance of systems to ensure enterprise continuity
  • Manage IT assets and tracking
  • Process service requests
  • Document systems and IT practices
  • Other duties as assigned

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