Job Description
Description
We are looking for a skilled Systems Analyst specializing in BMC Helix to join our team in Houston Texas. This role requires a blend of technical expertise, problem-solving, and communication skills to support critical operational systems. The ideal candidate will have experience in the financial industry and a strong ability to manage multiple priorities with precision.
Responsibilities:
• Provide day-to-day operational support for the BMC Helix application, ensuring system functionality and resolving issues promptly.
• Collaborate with technology teams to maintain and improve operations monitoring processes.
• Communicate effectively with users and management regarding problem resolution and system updates.
• Create and maintain technical documentation, including application procedures and workflows.
• Track, route, and resolve problem calls while ensuring proper closure and documentation.
• Perform ...
We are looking for a skilled Systems Analyst specializing in BMC Helix to join our team in Houston Texas. This role requires a blend of technical expertise, problem-solving, and communication skills to support critical operational systems. The ideal candidate will have experience in the financial industry and a strong ability to manage multiple priorities with precision.
Responsibilities:
• Provide day-to-day operational support for the BMC Helix application, ensuring system functionality and resolving issues promptly.
• Collaborate with technology teams to maintain and improve operations monitoring processes.
• Communicate effectively with users and management regarding problem resolution and system updates.
• Create and maintain technical documentation, including application procedures and workflows.
• Track, route, and resolve problem calls while ensuring proper closure and documentation.
• Perform ...
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