Systems Analyst IV

Summary

Reports to the Application Manager or Director. Responsibilities are the coordination and leadership of assigned computer applications for defined support areas, including specialized applications and areas that are more unique in nature and skillset. This includes project planning, analysis, implementation and support. Performs general consulting and serves as a liaison with all Beacon Health System end-user departments as required. Leads development of solutions requiring analysis and research. Leads support of existing computer applications/systems, which includes: troubleshooting, training for end-users, conducting quality assurance and maintaining computer system security. Ability to handle the most complex issues. Provides training and acts as a mentor to other Systems Analysts. Perform project management for small to large projects. Utilizes process improvement techniques.

MISSION, VALUES and SERVICE GOALS