Systems Analyst

* Work closely with the VPRI Office team on the development and implementation of the Core Facilities management software to support institutional needs.* Provide professional expertise on business process optimization and system integration initiatives.* Gather, analyze and document technical and functional requirements from Core Facility Managers and administrative units.* Define and document individual Core Facilities’ business processes, workflows, and data integrations to ensure interoperability with institutional systems.* Configure, test, and validate system functionality to assess its performance and reliability.* Develop dashboards, reports, and analytics to track Core Facility services utilization, billing, and performance metrics.* Liaise with users, vendors, and IT teams to manage upgrades, troubleshoot issues, and ensure ongoing system performance.* Deliver onboarding, training, and user documentation to promote system adoption and best practices.* Research and implement n...