Systems Analyst / Programmer I

Systems Analyst / Programmer I page is loaded## Systems Analyst / Programmer Ilocations: Manila, PHtime type: Full timeposted on: Posted Todayjob requisition id: JR-12621Planning and directing, or executing operations of Service Desk(s), in a respective IT Service Management organization. Ensuring the continual monitoring of systems and utilization Ensuring or processing of all kind of tickets related to defects and incidents. Identifying, analyzing and logging incidents, restoring normal services and minimizing adverse impact on operations. Providing appropriate access rights for authorized users, and providing personalized services to users. Ensuring IT Services offered are accessible to users at all time, and without any delay or constraints. A job at this level… Monitors utilization of assigned function-specific technical infrastructure (e. g. applications, systems, services or processes) Plans infrastructure operations, installation, setup or maintenance processes,...