Systems Analyst / Programmer I

Join to apply for the Systems Analyst / Programmer I role at Vishay Siliconix Itzehoe GmbH

Job Description

• Planning and directing, or executing operations of Service Desk(s), in a respective IT Service Management organization.
• Ensuring the continual monitoring of systems and utilization.
• Ensuring or processing of all kinds of tickets related to defects and incidents.
• Identifying, analyzing and logging incidents, restoring normal services and minimizing adverse impact on operations.
• Providing appropriate access rights for authorized users, and providing personalized services to users.
• Ensuring IT Services offered are accessible to users at all time, and without any delay or constraints.
• Monitors utilization of assigned function-specific technical infrastructure (e.g., applications, systems, services or processes).
• Plans infrastructure operations, installation, setup or mai...