Systems Analyst

Minimum 5 Years Of Relavent Work Experience.

5 to 8 years of work experience

Fixed work shift with on-call readiness, including schedule adjustment for product deployment events.

Desired Skills

• ITIL , Helpdesk experience , Communication skills , Customer relationship
• Business Analysis Planning and Monitoring.
• Requirements Analysis and Design Definition.
• Project Management experience supporting Enterprise Operations.
• Basic Understanding of Windows servers and Azure technologies.
• Knowledge of Change Control/RFC processes
• Work in culturally diverse environments.
• Knowledge of Data Center operations and vendor management.
• Experience working within SLA parameters (documentation, coordination).
• Proficiency in Microsoft Excel and Power BI.
• Strong analytical, and critical thinking skills.
• Excellent written and oral communication skills.
• Proactiveness and ability to work independently with minimal direction.
• Strong grasp of business processes and industry regulations, particularly in Healthcare environments.
  
  

Responsibilities

• Handle communication, change processes, documentation, and process improvement for product configuration, installation, upgrades, performance monitoring, security, and continual server improvement.
• Plan deployment of new solutions with cross-team communication.
• Engage in continuous improvement and enhancement planning for Infrastructure services.
• Analyze technical and business needs to recommend solutions through team interactions.
• Build and maintain positive relationships with clients, vendors, consultants, and end-users.
• Stay updated on domain-specific developments and integrate them into enterprise systems.
• Ensure proper documentation and accountability in project management and methodologies.
  
  

Job Description

• Support coordination of cross-Enterprise, highly available applications on a global network.
• Collaborate with Development Teams for troubleshooting and deployment issue resolution.
• ITIL , Helpdesk experience , Communication skills , Customer relationship
• Business Analysis Planning and Monitoring.
• Requirements Analysis and Design Definition.
• Project Management experience supporting Enterprise Operations.
• Basic Understanding of Windows servers and Azure technologies.
• Knowledge of Change Control/RFC processes
• Work in culturally diverse environments.
• Knowledge of Data Center operations and vendor management.
• Experience working within SLA parameters (documentation, coordination).
• Proficiency in Microsoft Excel and Power BI.
• Strong analytical, and critical thinking skills.
• Excellent written and oral communication skills.
• Proactiveness and ability to work independently with minimal direction.
• Strong grasp of business processes and industry regulations, particularly in Healthcare environments.
  
  

Job Description

• Support coordination of cross-Enterprise, highly available applications on a global network.
• Collaborate with Development Teams for troubleshooting and deployment issue resolution.
• Manage multiple tasks effectively with strong time management and prioritization skills.
• Communicate clearly with both technical and non*technical teams.
• Possess basic knowledge of MSSQL databases, programming concepts, AI, machine learning, and cloud computing.
• Focus on integrating AI/automation, advanced data analytics, and hybrid skills blending business strategy with technology.
• Documenting Change Controls and Monitor change management and product lifecycle.
• Coordination across teams to ensure compliance.

Skills Required
Business Analysis Planning and Monitoring, Experience working within SLA parameters documentation coordination, Proficiency in Microsoft Excel and Power BI, Basic Understanding of Windows servers and Azure technologies, AI machine learning and cloud computing, Knowledge of Data Center operations and vendor management, Project Management experience supporting Enterprise Operations, Knowledge of Change Control RFC processes, Focus on integrating AI automation advanced data analytics, Basic knowledge of MSSQL databases programming concepts, Requirements Analysis and Design Definition, ITIL Helpdesk experience