Job Description
Position Overview
Provide maintenance support and handle service requests for SingHealth SAP-ISH and its related Windows based systems like Downtime System for SAP and Casemix.
Role & Responsibilities
Operational Execution
Provide applications troubleshooting and on-site support
Simulate user problems to resolve operating difficulties
Coordinate activities to identify, diagnose and rectify problems
Develop mitigating and/or preventive solutions
Assist in investigation of complex user reported issues
Support in the testing, installation and deployment of applications and patches
Perform regular maintenance checks on the applications
Support and assist in regular server maintainance, system accesses, systems monitoring, backups, patching and daily health checks
Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
Defect fixes and resiliency related improvements
Provide Level...
Provide maintenance support and handle service requests for SingHealth SAP-ISH and its related Windows based systems like Downtime System for SAP and Casemix.
Role & Responsibilities
Operational Execution
Provide applications troubleshooting and on-site support
Simulate user problems to resolve operating difficulties
Coordinate activities to identify, diagnose and rectify problems
Develop mitigating and/or preventive solutions
Assist in investigation of complex user reported issues
Support in the testing, installation and deployment of applications and patches
Perform regular maintenance checks on the applications
Support and assist in regular server maintainance, system accesses, systems monitoring, backups, patching and daily health checks
Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
Defect fixes and resiliency related improvements
Provide Level...
Apply for this Position
Ready to join Synapxe? Click the button below to submit your application.
Submit Application