Job Description

Responsibilities:

Technical Design & Validation:
  • Lead design and validation of the client and solutions.
  • Identify gaps between current and future states; develop solutions to close those gaps.
  • Design and execute customer validation tests, including detailed test plans and use cases aligned with security and compliance standards.
    • Lab Management:
  • Oversee technical labs to maintain currency with evolving technologies.
  • Ensure readiness for testing, validation, and certification activities.
  • Testing & Analysis 
  • Coordinate technical and end-user resources to execute tests and analyze results.
  • Document findings, communicate issues, and provide timelines to stakeholders.
  • Assess labor and technical skill sets required for testing activities.
    • Operational Support:
  • Implement customer-side monitoring tools.
  • Lead operational outage events and manage complex customer problem resolu...

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