Systems Engineer

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Description

The Region Services team redefines the way AWS designs, builds, and operates AWS regions to enable new AWS Cloud Infrastructure and Services offerings to customers across every industry and of every size, including start‑ups, enterprises, and public sector organizations.

Key Job Responsibilities

Systems Engineers with AWS dive deep into understanding the root cause of a customer issue, investigate why a metric is trending the wrong way, and consult with senior engineers. We own our services and strive to make out‑of‑hours support painless by implementing Operational Excellence best practices and automating manual processes. Engineers utilize their Linux skills to troubleshoot, innovate fixes, keep software up‑to‑date, and provide data and metrics that help manage the capacity and efficiency of our services. They may also draw on networking know...