Job Description
This is a 6 days working shift based role to provide 24x7 global infrastructure support.
This is a work from office role.
Key Responsibilities:
- Proactively monitor 24x7 security alerts (SIEM) and infrastructure alarms to ensure system integrity and availability.
- Analyze logs and perform initial triage of security incidents and IT faults to distinguish between false positives and critical threats.
- Investigate suspicious indicators (IPs, Hashes, URLs) using threat intelligence sources like VirusTotal to prioritize incidents based on severity.
- Execute L1 security playbooks and IT SOPs/KEDB to resolve routine incidents and service requests within defined SLAs.
- Document investigation findings accurately in ticketing systems and escalate complex security or infrastructure issues to Tier 2/3 teams.
- Assist in maintaining monitoring dashboards and generate regular KPI reports on security alert trends and system health.
What We Are Looking For:
- Minimu...
This is a work from office role.
Key Responsibilities:
- Proactively monitor 24x7 security alerts (SIEM) and infrastructure alarms to ensure system integrity and availability.
- Analyze logs and perform initial triage of security incidents and IT faults to distinguish between false positives and critical threats.
- Investigate suspicious indicators (IPs, Hashes, URLs) using threat intelligence sources like VirusTotal to prioritize incidents based on severity.
- Execute L1 security playbooks and IT SOPs/KEDB to resolve routine incidents and service requests within defined SLAs.
- Document investigation findings accurately in ticketing systems and escalate complex security or infrastructure issues to Tier 2/3 teams.
- Assist in maintaining monitoring dashboards and generate regular KPI reports on security alert trends and system health.
What We Are Looking For:
- Minimu...
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