Job Description

Role- Systems Engineer - IT Service Management- L2 Support-Voice

Experience-3+Years

Location-Bangalore

Education-BE/BTECH

Notice Period-Immediate joiners

  • Experience in L2 Service Desk / Technical Support providing remote support for laptops and desktops.
  • Strong knowledge of:
  • Microsoft Office applications installation and troubleshooting.
  • Software installations, wireless connectivity, email, and printing issues.
  • Active Directory, antivirus, imaging, and patch management.
  • Troubleshooting Internet-related applications (email clients, browsers) and Office Suites (Microsoft O365).
  • Experience configuring mobile devices (iOS, Android).
  • Familiarity with ITIL framework and abili...

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