Job Description
**Job Summary**
As a Systems Engineer you will play a crucial role in managing and optimizing IT systems to ensure seamless operations. You will be responsible for implementing AI-enabled solutions managing incidents and providing support through Service Desk and Service Now. Your expertise in networking and Windows will be vital in maintaining system integrity and enhancing user experience.
**Responsibilities**
+ Implement AI-enabled chatbot solutions to enhance user interaction and streamline service processes.
+ Manage the Change LifeCycle to ensure smooth transitions and minimize disruptions in system operations.
+ Oversee networking configurations and maintenance to ensure reliable connectivity and performance.
+ Provide incident management support to quickly resolve issues and maintain system uptime.
+ Utilize Service Desk and Service Now platforms to efficiently handle user requests and ...
As a Systems Engineer you will play a crucial role in managing and optimizing IT systems to ensure seamless operations. You will be responsible for implementing AI-enabled solutions managing incidents and providing support through Service Desk and Service Now. Your expertise in networking and Windows will be vital in maintaining system integrity and enhancing user experience.
**Responsibilities**
+ Implement AI-enabled chatbot solutions to enhance user interaction and streamline service processes.
+ Manage the Change LifeCycle to ensure smooth transitions and minimize disruptions in system operations.
+ Oversee networking configurations and maintenance to ensure reliable connectivity and performance.
+ Provide incident management support to quickly resolve issues and maintain system uptime.
+ Utilize Service Desk and Service Now platforms to efficiently handle user requests and ...
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