Job Description
Responsible for maintaining the normal operation of the company's internal IT systems and infrastructure;
Handle hardware failures such as client network, telephone lines, printers, etc.;
Maintain and support internal client application systems;
Respond promptly to customer requirements, including installation and troubleshooting of client batch processing software;
Perform on-site wiring and liaise with external suppliers as necessary;
If required, set up and maintain security systems, power distribution, air conditioning, and environmental monitoring in relevant rooms;
Provide remote support for users in Southeast Asian regions such as Indonesia, based at headquarters in Malaysia;
Manage IT asset inventory;
Qualifications include a major in Computer Science or related fields, such as HNC/HND or Bachelor's degree, or equivalent experience;
Strong foundation in high-capacity, fast-paced desktop support;
Basic netw...
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