Job Description
Job Overview
We are seeking an experienced Workplace Engineer to support and enhance the modern workplace environment. This role focuses on deploying, supporting, and optimizing end-user technologies to ensure a productive, secure, and reliable user experience.
The successful candidate will provide advanced technical support across Endpoint, Cloud, and collaboration platforms, and play a key role in supporting modern workplace initiatives. This role requires strong troubleshooting skills, hands-on technical capability, and the ability to work closely with users and cross-functional IT teams.
Key Responsibilities
Provide timely and effective support by responding to service desk tickets and technical incidents
Monitor and respond to alerts from endpoint and device management platforms
Deliver second and third-level support for end-user issues across applications, hardware, operating systems, and connectivity
Install, configure, and maintain workplace hardware, softw...
We are seeking an experienced Workplace Engineer to support and enhance the modern workplace environment. This role focuses on deploying, supporting, and optimizing end-user technologies to ensure a productive, secure, and reliable user experience.
The successful candidate will provide advanced technical support across Endpoint, Cloud, and collaboration platforms, and play a key role in supporting modern workplace initiatives. This role requires strong troubleshooting skills, hands-on technical capability, and the ability to work closely with users and cross-functional IT teams.
Key Responsibilities
Provide timely and effective support by responding to service desk tickets and technical incidents
Monitor and respond to alerts from endpoint and device management platforms
Deliver second and third-level support for end-user issues across applications, hardware, operating systems, and connectivity
Install, configure, and maintain workplace hardware, softw...
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