Systems Engineer

Join OneAdvanced

Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors.

We operate a shared services model aligned with ITIL v4, enabled by ServiceNow, automation, and the practical use of generative and agentic AI. Our 24x7 Operations squads provide preventative management and incident response across infrastructure, cloud and modern workplace services.

As a Systems Engineer within our 24x7 Operations function, you will be a capable all-rounder, providing second-line operational support across both core infrastructure and Microsoft Modern Workplace services. You will contribute to live service stability through effective incident resolution, proactive maintenance, and disciplined execution of standard changes.

This is a shift...