Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

  • Work directly with end-users and understand business needs to improve customer experience in ServiceNow, specifically understand request module
  • Represent end-user requirements with internal UnitedHealth Group ServiceNow developers during the development lifecycle
  • Perform analytics of records, discover areas for improvement and execute on tho...
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