Job Description
OVERVIEW:
Responsible for effective installation, configuration, operation, and maintenance of large systems software and related infrastructure. Ensures operating systems, software systems, and related procedures adhere to organizational values. Participates in technical research and development to enable continuing innovation within the infrastructure.
PRIMARY RESPONSIBILITIES:
Provide after hour support as required for project implementations or responding to incidents. Determine root cause, identify permanent resolution and implement the fix.
Complete final review and approval of documentation created or updated by less experienced staff.
Use tools to help automate processes and make systems more efficient, manageable, available, and secure.
Participate in and support capacity planning and development of long-term strategic goals for systems and software in conjunction with Engineering and Architecture.
Respond to and...
Responsible for effective installation, configuration, operation, and maintenance of large systems software and related infrastructure. Ensures operating systems, software systems, and related procedures adhere to organizational values. Participates in technical research and development to enable continuing innovation within the infrastructure.
PRIMARY RESPONSIBILITIES:
Provide after hour support as required for project implementations or responding to incidents. Determine root cause, identify permanent resolution and implement the fix.
Complete final review and approval of documentation created or updated by less experienced staff.
Use tools to help automate processes and make systems more efficient, manageable, available, and secure.
Participate in and support capacity planning and development of long-term strategic goals for systems and software in conjunction with Engineering and Architecture.
Respond to and...
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