Job Description

A technology solution provider is seeking a Service Operations Analyst I for a part-time, entry-level technical support role in Toronto. The position involves coordinating tape handling operations, providing high-quality customer service, and monitoring IT systems. Candidates should hold a diploma from college or technical school and have desirable certifications such as ITIL or A+. This role requires a strong understanding of IT systems and excellent communication skills, with a focus on finding solutions to technical issues.
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