Job Description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The Team Leader is responsible provide leadership and mentoring to Brand Advocates and ensure smooth running of shifts. The Team Leader will assist the Operations Manager to manage agent performance, monitor attendance and punctuality, ensure that correct log in times and breaks are adhered to

Job title:

Team Lead

Job Description:

Required Qualification   

  • Minimum of Associate degree in Nursing or master's degree in social work 
  • Required to have an active registered ...

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