Job Description
Overview
The Credentialing Team Lead is responsible for managing and overseeing the day-to-day operations of the Credentialing department. This role ensures compliance with U.S. federal and state regulations, as well as organizational policies and procedures while leading a team of Operations Associates (i.e. credentialing specialists).
Responsibilities
The Credentialing Team Lead is responsible for managing and overseeing the day-to-day operations of the Credentialing department. This role ensures compliance with U.S. federal and state regulations, as well as organizational policies and procedures while leading a team of Operations Associates (i.e. credentialing specialists).
Responsibilities
- Supervise and manage the Credentialing team, including hiring, training, performance evaluations, and scheduling.
- You'll be the direct manager for a team that is responsible for hitting daily and weekly targets, constantly driving towards improved performance of our file processing even as volume grows.
- Responsible for the growth paths and success of your direct reports which includes Operations Associates (OAs), focusing on both individual and team metrics.
- Hold weekly 1:1 meetings with the Operations Associates on the Credentialing team to ...
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