Job Description
Job Title : Team Lead
Job Purpose: The 24x7 IT Infrastructure Monitoring Team Lead is responsible for overseeing the continuous monitoring of critical IT systems, ensuring high availability, performance, and security across infrastructure components. This role demands strong leadership, technical expertise, and operational discipline to manage a team of monitoring analysts working in rotational shifts.
Experience: 5+ years of experience in IT infrastructure monitoring (Such as HPE OpsRamp, SolarWinds, Manage Engine, etc.), with at least 2 years in a Team lead role
Responsibilities:
Monitoring Oversight:
- Lead and manage the 24x7 monitoring team responsible for real-time surveillance of servers, networks, storage, cloud platforms, and applications.
Incident Management:
- Ensure timely detection, logging, escalation, and resolution of infrastructure alerts and incidents. Maintain adherence to SLAs and escalation protocols.
Shift Coordination:
- Prepare ...
Job Purpose: The 24x7 IT Infrastructure Monitoring Team Lead is responsible for overseeing the continuous monitoring of critical IT systems, ensuring high availability, performance, and security across infrastructure components. This role demands strong leadership, technical expertise, and operational discipline to manage a team of monitoring analysts working in rotational shifts.
Experience: 5+ years of experience in IT infrastructure monitoring (Such as HPE OpsRamp, SolarWinds, Manage Engine, etc.), with at least 2 years in a Team lead role
Responsibilities:
Monitoring Oversight:
- Lead and manage the 24x7 monitoring team responsible for real-time surveillance of servers, networks, storage, cloud platforms, and applications.
Incident Management:
- Ensure timely detection, logging, escalation, and resolution of infrastructure alerts and incidents. Maintain adherence to SLAs and escalation protocols.
Shift Coordination:
- Prepare ...
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