Job Description

Job Summary:


We are seeking a highly skilled and experienced Team Leader to oversee our Manufacturing IT Service Management and Application Management Services (AMS) portfolio. The ideal candidate will have a strong background in managing manufacturing applications, extensive experience in IT service management, and a proven track record in project management, particularly in rolling out upgraded versions of Manufacturing Execution Systems (MES) across global factory plants.


Key Responsibilities:


• Leadership and Team Management:


o Lead and mentor a team of IT professionals, ensuring high performance and continuous development.

o Foster a collaborative and innovative team environment.


• IT Service Management:


o Oversee the IT service management processes, ensuring alignment with industry best practices (e.g., ITIL).

o Manage incident, pr...

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